Covid-19

Hi !

Hope you are safe and well.

There’s a lot of uncertainty in the world right now. Governments are taking measures to slow down the spread of Covid-19. Citizens are practicing social distancing and limiting non-essential travel. We’re all doing our best to navigate this new normal.

Online businesses also face unique questions and uncertainties. However, we’re glad to see that even now, people are still choosing to buy online.

Be prepared for delays

Note that fulfillment will take longer than usual until Covid-19 is controlled. Due to increased customer questions, our current email response time is approximately 1 day, and we’re not on chat 24/7. Please see our FAQ for the latest updates.

We are following the guidelines issued by the WHO, and local authorities to keep our team safe. Everyone who can is working from home, and we’re increasing the frequency of cleanings at our local facilities.

We’re seeing delays in our supply chain, including distributors and shipping carriers.

Even so, we’re committed to work hard so you can get your order in a reasonable time.

Best and Safe Regards

Frank's team